Through our modern ramp services, we deliver a wide range of aircraft handling functions, including loading and unloading, technical support functions, provision of pushback vehicles, air start units, air conditioning units, ground power units, potable water units and toilet.
Our customer services staff are the key interface between our airline partners and their passengers and play a leading role in offering the care that is critical to successful ground handling operations. Our team of professionally trained employees ensure the smooth handling of passengers from Check-in to boarding and from disembarkation to baggage collection.
Meanwhile, our load planners ensure the safe departure of aircraft with maximum payload. Our control center maintains flight watch, monitors flight movements, provides airlines with 24-hour coverage and assists flight within VHF range.
Our professional assistants improve your whole airport experience, greeting you warmly before speeding you smoothly through airport formalities. Marhaba makes your clients, family and friends feel special – and is great for first –time visitors.
We continue to set new standards, working every day to refine the experience of travel and aviation worldwide. Our long- standing expertise and experience in handling heads of Industries to heads of states and royalty is unparalleled. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. We understand that discretion is one of the measures of excellence.
Our services include comprehensive interiors and exterior cleaning, cabin dressing, disinfecting and sanitizing.
With best-in-class facilities and state-of-the-art cargo handling support technologies, our handling services are diligent and efficient. We move our customers cargo smoothly from one destination to another, tracking its progress the whole way.